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InterNet Services
2706 NE 8th Ave
Wilton Manorss FL, 33334
1-866-248-3323
Tech Support
1-888-833-9332
Billing & Sales
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Terms of Service |
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Terms of
Service including the AUP
The Terms of Service Agreement ("TOS") entered into by and
between Service Provider and the undersigned client ("Customer").
The previously mentioned parties agree as follows:
1. Customer Accounts and Related Services
Service Provider shall provide the Customer with an internet
dial-up account ("Account") which will allow the Customer to access
the Internet by the following terms set forth herein, as may be
amended from time to time by Service Provider. Customer Accounts
will include access to the World Wide Web, electronic mail ("E-mail"),
and other services commonly associated with the World Wide Web
("Services"). Service Provider allows access and makes no
guarantee of Customer side connectivity and is not responsible for
any Customers long distance telephone charges not directly related
to our service.
2. Terms & Billing
Service Provider will activate Customer's Account upon acceptance
of Customer's application either verbal, written or through our online
sign up processes. All services are for the full selected term as specified
by the fee schedule with no pro-rating of any kind (except as noted below).
Customer shall promptly notify Service Provider in writing or by E-mail
of any changes in Customer's Account information, such as changes in address,
telephone number or card information.
3. Payment
Rates and Service Terms
Customer shall pay the Monthly Service Fee as set forth on Service
Provider's website upon signup. All fees are subject to change without notice.
Terms of each service are noted under each plan, and can change without notice.
Method of Payment
All services are prepaid and non-refundable once you log in. If an Annual
account is purchased from the Service Provider the refund policy is to
pro-rate the used (logged in) months at the current Monthly rate and
refund the difference only. Service Provider reserves the right to collect
the last month's non-refundable payment in advance and may collect or
recollect such at anytime.
Approved automatic payment method (i.e. credit card or electronic
payment etc.) will be used, Service Provider will automatically
debit payments by Customer using the original payment method
specified upon sign-up or until modified by customer.
Checks or Money Orders may only be used to pay for:
One (1) Year Service Fees.
Method of Collection
There is a $25.00 service charge for each returned check and an
additional $40.00 collection fee for each item charged back to
Service Provider (draft/check). Customer must notify Service
Provider at least 15 working days before the next payment is due
if Customer would like to change the method of payment. Accounts
that are delinquent may have their service disconnected.
Billing Cycle
Monthly Subscribers
Customer's billing cycle begins on the day of the month
they sign up and will be automatically billed on that date each
month or Quarter depending on the term selected at sign-up.
Cycle Subscribers
All services will be paid in advance for Customers choosing One (1)
year Service. New service will be billed respectively.
Notification will be sent by either US Postal Service or E-Mail 20
days in advance as a courtesy reminder. If you do not cancel the account
within that 20 days your account will automatically go in for the next term.
4. Amendment
Service Provider reserves the right to change the terms and
conditions of this Agreement, any collateral agreements referenced
herein, including the Terms Use Policy and the Fee Schedule, by
notifying Customer on the Service Provider's Website or by E-mail
at least 30 days in advance of the effective date of the change. Use
by Customer after the effective date constitutes acceptance of the
new terms and conditions.
5. Offensive or Adult Materials
Service Provider does not knowingly accept adult content material
of any kind. Service Provider has no control over the content of
materials accessed through the Internet Some materials may be
offensive to certain groups or individuals. Customers less than 18
years of age must have a parent or legal guardian authorize this
agreement, verifying that the parent or legal guardian understands
that Customer will have access to such materials and that Service
Provider does not accept responsibility for monitoring and/or
controlling such access. Customer and, if applicable, Customer's
legal guardian, hereby release(s) Service Provider from all claims
arising from Customer's and other individuals' exposure to material
that Customer or such other individuals may find offensive.
6. Terms of Use Policy
Customer agrees to be bound by the provisions of Service Provider's
"Terms of Use Policy".
7. Agreement Termination
This Agreement may be terminated at any time by either party for
any reason upon a 5-day notice prior to the last month of this
Agreement in writing or E-mail (except for acceptable use violations).
There is no partial refund/reimbursement for any part of the
remaining term for Service Provider service ONCE THERE IS LOG IN DATA COLLECTED.
The low price for service is based on the full payment for full term agreements
and should customer not complete full term there is no pro-rating of annual, semi
annual or monthly fees. If account is terminated for violation of the
"Terms of Use Policy" customer may be immediately terminated and
Service Provider may assess up to a $200.00 fee for each violation. If account
is terminated after the first day of any accounting cycle, the service
fee for the entire cycle is owed. Service Provider may, if Customer
requests, forward E-mail to Customer's new E-mail address. This
Agreement shall continue from month to month until terminated or
superseded.
8. Warranties; Limitation of Liability
Service Provider makes no warranties of any kind, whether express
or implied, for its Setup or Services. Service Provider specifically
disclaims any implied warranties of merchantability or fitness for any
particular purpose. Service Provider will not be responsible for any
losses or damages resulting from delays, non-deliveries, mis-
deliveries, service interruption, "down time," or Customer's errors
or omissions. Service Provider shall have no liability for failure to
provide Services resulting from the acts or omissions of third parties.
Service Provider will not under any circumstances be responsible for
consequential damages, including, but not limited to, any
consequential damages arising from Service Provider's failure to
provide Services in accordance with this Agreement.
9. Spam / Unsolicited Mail
ISDNISP does not tolerate spamming, sending unsolicited email,
spamming news groups, or excessive bulk mail sending
either through the use of the provided email account, or through your
connection to the internet. Any account found doing the above will have their account
suspended immediately without warning with no refund.
1st Offense is a fine of up to - $250
2nd Offense is a fine of up to - $800
3rd Offense is termination of account and a fine of - $1500 or greater.
Fines do not include the cost for damages that the account
may have created, which the account holder will have to pay for.
We reserve the right to terminate your account on any offense.
10. Complete Agreement; Severability
This Agreement supersedes any other written or oral agreement, and
represents the complete understanding between Service Provider
and Customer. If any provision of this agreement is held by a court of
competent jurisdiction to be contrary to law, the remaining provisions
of this agreement will remain in full force and effect. This agreement
may be signed, but does NOT have to be signed to be enforced.
I have read the foregoing Agreement and acknowledge and agree to its
terms. Use of my account constitutes my acceptance of this Agreement.
In addition, my acceptance of this Agreement is acknowledged by clicking
the 'I Accept' button below; my clicking of the 'I Accept' button below also
constitutes my certification under penalties of perjury that I am over the
age of eighteen (18)Years.
11. August Special
August special prices only last for 2 months from the date that you signed up. When you
sign up
during the August Special you are committing to 3 months at service, with at least one of
them
at the cost of $39 (regular price). If you wish to quit before the 3 months of service are
finished
you will have to pay a $39 early termination fee.
Acceptable Use Policy
This Acceptable Use Policy ("Acceptable Use") is a guide to the acceptable use
of Customer Accounts and the Services provided by Provider. It is an integral part of the
Service Agreement entered into between Provider and Customer; any violation of this
"Acceptable Use" is subject to sanction, including, without limitation, a
warning E-mail, suspension of Customer's Account, or termination of Customer's Account, in
Provider's sole discretion. In the event that Customer's Account is suspended or
terminated as a result of violations, reconnection charges may apply if Provider elects to
re-enable the Account. Terms not defined herein may have additional meaning set forth in
the Service Agreement.
1. General Guidelines
Provider provides its clients with access to people throughout the world using connections
with networks outside Provider. In general, it is the responsibility of those networks to
enforce their own acceptable use policies. Provider will inform its clients of any
restrictions in the use of networks to which it is directly connected. Provider accepts no
responsibility for traffic originating on its own network, whether posted by any Customer.
Provider will use reasonable efforts to notify Customer if Customer's use of the Services
violates the acceptable use policy of any directly or indirectly connected networks.
2. Specific Guidelines
All Customers agree to conform to the following guidelines: a. It is not acceptable to use
the Services for purposes which violate U.S., state or local laws. b. It is not acceptable
to use the Services to transmit threatening, obscene, or harassing materials. c. Use
should be consistent with guiding ethical statements and accepted community standards. For
example, unsolicited advertising is not acceptable. Advertising is permitted on some
mailing lists and news groups if the mailing list or news group explicitly allows
advertising. No unsolicilated bulk emails. d. It is not acceptable to use the Services so
as to interfere with or disrupt network users, services, or equipment. Such interference
or disruptions include, but are not limited to, distribution of unsolicited advertising,
propagation of computer worms or viruses, and using the network to make unauthorized entry
to any other computational, information, or communications devices or resources, including
but not limited to, any machines accessible via the Internet. For example, Customer shall
not intentionally develop programs that harass other users or infiltrate a computer or
computing system and/or damage or alter the software components of a computer or computing
system. Likewise, Customer shall not waste system resources by spawning dozens of
processes, consuming excessive amounts of memory or CPU for long periods of time, or
staying attached to modems while not really "active" on the line. e. It is
assumed that information and resources available via the Services are private to those
individuals and organizations which own or hold rights to those resources and information,
unless specifically stated otherwise by the owners or holders of the rights. It is
therefore not acceptable for an individual to use the Services to access information or
resources unless permission to do so has been granted by the owners or holders of those
rights. f. Accounts are for individual users and Customer therefore agrees not to share
the password or use of the account with others, including but not limited to other family
members or business associates.
3. Enforcement
Provider will review violations of our Acceptable Use Policy on a case-by-case basis.
Clear violations which are not promptly remedied by Customer may result in termination of
any or all Services. Provider reserves the right to monitor Customer's actions when
necessary to determine whether or not Customer is violating the conditions of use. 4.
Indemnity Customer agrees to indemnify and defend Provider for claims or charges resulting
from (1) Customer's use of the Services in violation of this "Acceptable Use";
(2) material posted on the Internet by Customer; or (3) any obligations to third parties
incurred by Customer through Customer's use of the Services.
5. Amendment
Provider may amend this "Acceptable Use" from time to time in accordance with
the terms of the Service Agreement. |
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